Privacy Policy.
Last Updated: August 7, 2026
At Zain Real Estate, your privacy and the security of your personal and financial information are our highest priorities. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, communicate with our advisory team, or utilize our real estate services in DHA Lahore.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Identification Information: Name, email address, phone number, and CNIC/NICOP (when processing official property transfers).
- Property Preferences: Budget ranges, preferred locations (e.g., DHA Phase 6, Phase 9 Prism), and investment goals submitted via our forms or WhatsApp.
- Technical Data: IP addresses, browser types, device information, and website usage statistics collected via cookies to improve our digital experience.
2. How We Use Your Information
Zain Real Estate utilizes your collected data strictly for the following purposes:
- To provide tailored real estate advisory, property shortlists, and accurate file rate updates.
- To facilitate secure and legal property transfers through DHA authorities.
- To communicate with you regarding your inquiries, scheduled viewings, or portfolio management.
- To improve our website layout, performance, and overall user experience.
3. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may only share your information in the following strictly controlled scenarios:
Legal & Regulatory Entities: When required for official property transfers, we share necessary documentation with the Defence Housing Authority (DHA), FBR, and other relevant provincial bodies.
Trusted Service Providers: We may employ third-party companies to facilitate our website (e.g., analytics, hosting). These parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose it.
4. Data Security
We implement industry-standard physical, technical, and administrative security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to track activity and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function optimally.
6. Your Privacy Rights
You have the right to request access to the personal data we hold about you, to ask for corrections to inaccurate data, or to request the deletion of your data (subject to legal obligations regarding property transaction records). To exercise these rights, please contact us using the details provided below.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our corporate office: